Any orders for delivery in the LTZ or pedestrian zones will be canceled with refund of the payment made after 30 days of the (technical times of the bank).
The cost of transport calculated automatically includes only transport trucks with normal so do not use special means to narrow, steep climbs or soft ground will move the goods from the vicinity of the truck, the additional costs for special deliveries are charged to the customer including inventory.
The customer has to worry about the difficulties in reaching their place of unloading and possibly comunicarcele so that you can cancel the order before loading. The carrier in the absence of such communications will download in the place deemed most suitable and close at communicated.
Orders canceled by difficulties both transport unloading not communicated by the customer before delivery to the shipping company, will be refunded minus the cost of shipping, storage and return of goods, by bank transfer.